Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Bitdreams Casino. Please read them carefully before creating an account, depositing funds or participating in any casino game.

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1. About these terms and your agreement

These Terms & Conditions form an agreement between you and Bitdreams Casino when you visit, register with or use the website and its related services. By accessing the website, opening an account or using any available feature, you confirm that you have read, understood and accepted these terms. If you do not agree with them, you must not use the website.

Article contents

These terms should be read together with any other rules, notices or conditions displayed on the website. Individual games, promotions, payment methods, tournaments and other services may have additional terms. Where additional conditions apply, they will be made available before or during the relevant activity. If there is an inconsistency, the specific conditions for that activity may apply to the extent of the inconsistency.

You are responsible for checking the current version of these terms each time you use the website. Bitdreams Casino may update, replace or remove parts of the website or these terms when reasonably necessary, including to reflect changes to laws, technology, security requirements or available services. Continued use after an update means that you accept the revised terms. If a change is not acceptable to you, your option is to stop using the website and follow any available account closure process.

Eligibility and legal responsibility

You must be at least 18 years old, or meet any higher minimum age that applies where you are located.
You must be legally permitted to access and use online gambling services in your location.
You must not use the website if you are subject to a self-exclusion, account restriction or other legal prohibition that prevents you from gambling.
You must comply with all laws and regulations that apply to you, including rules relating to online gambling, payments, taxation and the use of the internet.
You must not access the website from a location where its services are unavailable, restricted or unlawful.

Bitdreams Casino may restrict access to particular services or locations where this is required by law, responsible gambling obligations, risk controls or operational considerations. You are responsible for determining whether you may legally use the website from your location.

2. Accounts, verification and acceptable use

Some services require you to create a personal account. You must provide information that is accurate, complete and current, and you must update it if your circumstances or details change. Information may be requested to confirm your identity, age, location, source of funds or eligibility. Verification can be required before an account is fully activated, before certain transactions are processed or at any later stage of the relationship.

You may generally use only an account registered in your own name. Do not create accounts for another person, allow another person to use your account or use another person's account. Your login details must be kept private and secure. You are responsible for activity carried out through your account unless you notify Bitdreams Casino promptly that your credentials may have been compromised.

Do not provide false, misleading or incomplete information.
Do not attempt to bypass age, identity, location, account or security checks.
Do not use the website for fraud, money laundering, unlawful activity or any improper purpose.
Do not use automated software, bots, scripts, scraping tools or other technology intended to interfere with the website or gain an unfair advantage.
Do not exploit an error, technical fault, pricing mistake or vulnerability. Report it through the support options made available on the website.
Do not collude with other users, manipulate game outcomes or interfere with the fair operation of any service.
Do not use payment methods that you are not authorised to use or that belong to another person without permission.

Bitdreams Casino may carry out checks and may delay, refuse, limit or cancel activity where information cannot be verified, where unusual activity is identified, or where this is necessary to meet legal, security or responsible gambling requirements. An account may be suspended or closed if these terms are breached, if the account presents a risk, or if continued access is not permitted.

If an account is closed or suspended, you must not attempt to open or use another account to avoid the decision. Any review of account balances, transactions or activity will be conducted in accordance with applicable law and the relevant policies of Bitdreams Casino.

3. Deposits, play, withdrawals and promotions

You should only deposit money that you can afford to lose. Before making a deposit, check the available payment method, any applicable conditions and the amount you intend to spend. Deposits must come from a payment method held in your name or otherwise authorised for your use. Bitdreams Casino may decline or review a transaction if the payment method, account information or transaction activity cannot be satisfactorily confirmed.

Funds placed in an account are intended for lawful use of the available services. You must not use the website to transfer money between people, disguise the source of funds or conduct any activity unrelated to the services offered. Transaction records may be retained and reviewed as required by law, security procedures and financial crime controls.

Games and other gambling services involve risk. Outcomes are not guaranteed, and past results do not predict future results. You should check the rules, stakes, eligibility conditions and any displayed information before participating. A technical interruption, communication failure or other issue may affect access to a game or transaction. Where an error affects the operation of a service, Bitdreams Casino may take reasonable steps to correct the error and address affected activity in accordance with applicable law.

Withdrawal requests may be subject to account verification, transaction checks, payment provider requirements and any applicable conditions. The requested payment method may not always be available, and an alternative method may be required. You must ensure that your account information is accurate and that the destination account can receive the funds. No particular processing period is promised unless a specific service condition says otherwise.

Promotions and bonuses

Promotions, bonuses, free plays, competitions and similar offers are subject to their own terms. These may include eligibility rules, participation periods, contribution requirements, wagering conditions, maximum values, game restrictions, account limits and withdrawal conditions. You should read the specific offer terms before accepting or using an offer.

Unless the relevant offer states otherwise, promotions are intended for one person and one eligible account. Bitdreams Casino may correct an obvious error, withdraw an offer, refuse participation or remove promotional benefits where there has been misuse, duplicate participation, a breach of the offer terms or conduct intended to obtain an unfair advantage. Promotional terms do not remove your rights under applicable Australian consumer law.

4. Responsible gambling, privacy and legal notices

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you play, decide how long you will play and stop when your planned time or spending limit is reached. Do not chase losses, gamble with borrowed money or play when you are distressed, tired or under the influence of alcohol or other substances.

Tools and support options may be available to help you manage your gambling. Depending on the service, these may include deposit limits, loss or spending controls, session reminders, time-outs, account restrictions and self-exclusion. The availability and operation of a tool may vary. If you believe gambling is becoming difficult to control, stop playing and seek support from an appropriate gambling help service or qualified professional.

Privacy and communications

Personal information is handled in accordance with the Bitdreams Casino Privacy Policy. Information may be collected and used for account administration, identity and age checks, transaction processing, security, responsible gambling, legal compliance, service improvement and communications permitted by law. You should review the Privacy Policy to understand how information is managed and what choices may be available to you.

Website content and intellectual property

The website, including its design, text, graphics, software, logos and other content, is protected by intellectual property laws and is provided for your personal, lawful use. You must not copy, reproduce, adapt, distribute, publish, reverse engineer or commercially exploit website content unless you have permission or the law allows you to do so.

Availability and liability

Bitdreams Casino aims to provide a secure and reliable service but does not guarantee that the website will always be available, uninterrupted, error-free or compatible with every device or connection. Access may be suspended for maintenance, upgrades, security reasons, technical problems, legal requirements or circumstances outside reasonable control.

To the extent permitted by law, Bitdreams Casino is not responsible for loss caused by your failure to follow these terms, inaccurate information, misuse of your account, unauthorised access resulting from your failure to protect login details, service interruptions outside reasonable control or reliance on information that is not current. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian law.

Questions, complaints and governing rules

If you have a question, transaction concern or complaint, use the support and complaints process made available on the website. Provide enough information for the matter to be reviewed, while avoiding unnecessary disclosure of sensitive information through an unsecured channel. You may also have rights to use external dispute or regulatory avenues available in your jurisdiction.

These terms are intended to operate consistently with applicable Australian laws and the laws that apply in the place where you use the service. If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law. Your statutory rights are not affected by these terms.